Frequently Asked Questions

Store your coffee in an airtight container away from direct sunlight, heat, and moisture. Whole beans stay fresh for up to 4 weeks, ground coffee for 1-2 weeks. For best results, grind just before brewing.

Most orders are prepared within 1-3 business days and ship with tracking when available. Delivery timing varies by destination and carrier; the latest estimate is shown during checkout.

Yes. Free U.S. shipping is available on orders of $30 or more. Shipping for other destinations is shown at checkout.

Our drip bags are pre-ground and individually sealed for convenience - just add hot water. Whole beans give you full control over grind size and brewing method for maximum freshness.

We stand behind every bag. If your coffee arrives damaged or you're not satisfied, contact us within 30 days and we'll make it right with a replacement or refund.

Slow Mill Coffee is a focused coffee shop and curator. We highlight Yunnan origin coffees and selected roaster drops that are easy to understand, brew, and enjoy at home.